Agent Sign-In. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. You can also manage cookies in your browser settings. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Live far from an urban center? Google Chrome (latest version) or Internet Explorer 11. No you are not paid for training. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Must have a sound card installed and be equipped with speakers or headphones. The hardest part of the job is when the call volume is low. Complete your FREE client certification. Earning potential. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This app integration supports Single Sign-On. Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Login - LiveOps Inc. Create a new account Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. - Liveops The modern contact center. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Flexibility. They are empathetic and committed to each interaction with your customers. Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. My only issues with liveops is the pay amount and the delay in receiving my pay. Innovate without compromise with Customer Identity Cloud. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Life doesnt always run on a schedule. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Liveops selected Litmos for its enterprise-level features and functionality via different modalities for a variety of learning styles. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? No matter what industry, use case, or level of support you need, weve got you covered. Ditch the paperwork and endless manual tasks. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Please enable it to improve your browsing experience. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. This means you can choose when, where, and how often to work! This means you can choose when, where, and how often to work! The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Actual earnings may vary depending on client opportunity and support required. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Qualify and onboard contractors in record time. Director of Customer Care, healthcare organization. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Whats it like to be self-employed and provide virtual contact center services? I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. With this strategy, everyone wins. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Forgot Password? management. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. To find out more, read our Privacy Policy and Cookie Policy. GM Regional Customer Care Operations, major utility. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Without a doubt, they are the most organized company weve ever worked with. December 02, 2021 09:00 ET Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? You are paid for talk time only and without talk time, there is no pay. Copyright 2023 Liveops, Inc. All rights reserved. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. mutual of omaha ltc agent licensing portal. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Your customers deserve the best at every touchpoint. Link Okta groups to existing groups in the application. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Here's everything you need to succeed with Okta. Earning potential. The VirtualFlex platform delivers the right agent at the right time, with the right results. Join Liveops Nation and experience the freedom and autonomy of being self-employed! I have children who are active in sports, so it allows me to be there when they need me. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Need to plan around other commitments? We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Thats up to you. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Find ready-to-work contractors where and when you need them. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Your customers deserve the best at every touchpoint. We use cookies to improve your experience on our website. Liveops How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Log-in to the worlds easiest to use Learning Management System Liveops mobilizes reliable, brand-certified agents. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. We couldnt have done it without Openforce. With VirtualFlex, theres no need to overstaff. Grow your home business through Liveops client network, working with the brands you know and love. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Autonomy. Not everyone will be as precious with your business as you are. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. Liveops: Flexibility. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Support. Client opportunities may have additional requirements, including expanded client-specific certification. Find Out How & Apply . Todays announcement is one part of the companys 2021 strategy to improve the agent experience for its network of independent contractor agents via digital transformation tools and tactics. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Support. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Support. Click here for technical info. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Award-winning distance learning ensures great CX. Keep in mind, the more you service, the higher your earning potential! Keep contractors happy with accurate payments on time, every time. Copyright 2023 Liveops, Inc. All rights reserved. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. - Liveops The modern contact center. Your customers deserve the best at every touchpoint. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Connect and protect your employees, contractors, and business partners with Identity-powered security. The background/credit check requires a $45 processing fee paid directly to our vendor. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Liveops. Freedom. We use cookies to improve your experience on our website. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Download directly in the Okta End User Dashboard. Forgot your password? From professional services to documentation, all via the latest industry blogs, we've got you covered. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. To accept cookies continue browsing as normal. Across the web. Its not easy to find a flexible team of experienced agents who understand your brand. This network has hard skills in your industry, and soft skills from life experience. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. There is absolutely no paid training. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. We understand the complex nature of managing independent contractors. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. IT Support You are using an unsupported browser. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Flexible. Come on board! Groups can then be managed in Okta and changes are reflected in the application. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Independent Contractor Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Different programs have different pay structures. Were all looking at the same data one version of truth consolidated in a single repository. Password Remember me Or, sign in using: Flexible. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Improving Peoples Lives. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Dual Monitors are strongly encouraged (often required). We call this agent community Liveops Nation. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Copyright 2023 Liveops, Inc. All rights reserved. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Earning potential. Dont let the next surprise get in the way of delivering a great customer experience. FLEXIBILITY AT SCALE. You are using an unsupported browser. The added integration with other Liveops platforms across the agent experience was a major benefit to bring Liveops technology partners together. You may also receive performance-based pay or other incentives. The world class support of Liveops and unparalleled access to world-renowned clients. Are you an employee? Contact UsBecome an Agent. Training for "certification" is not paid. Login here. The best agents arent looking for part-time. Were here to improve peoples lives. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Enjoy the freedom of being your own boss. Client-specific computer technical check. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Initiate a background check. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Oktas annual Businesses at Work report is out. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Support. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. Learn about Liveops Enterprise Solutions Click Here . Capable of displaying at least 1024 X 768 pixels. Their consistency, professionalism and customer service are unparalleled in the industry. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops agents are simply better. Earning potential. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. I use the money to take my grandchildren shopping or on day trips. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Please review the Liveops basic technology requirements by clicking here. To find out more, read our Privacy Policy and Cookie Policy. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Flexibility. We didnt just evolve the remote contact center model, we revolutionized it. Click herefor technical info. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Quickly assessing customer needs and providing sound solutions. | Source: When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Discipline and setting expectations of yourself are key to working from home. Managing multiple systems, programs, and screens simultaneously. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. We would like to show you a description here but the site won't allow us. Submit ticket Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Accounts can be reactivated if the app is reassigned to a user in Okta. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. 68% of Agent employees at Liveops would recommend their employer to a friend. Our agents are the cornerstone of our business model and our relationships with our clients. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Find a client match. Agent Login Username / Email Forgot password? Please update your browser to the latest version on or before July 31, 2020. Contact UsBecome an Agent. Media Contact:Laura Kubitz for LiveopsE: liveops@merrittgrp.com. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Im also a nurse. I love the flexibility. Find Out How & Apply . Whether calls are slow or surging, a network of brand-certified agents flexes with demand. This rating has decreased by -11% in the past 12 months. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Support. Since you are self-employed, you are in control of your profits and losses. Don't have an account? Message & data rates may apply. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Login Login to track your existing support requests. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops regularly hosts well-attended, agent-focused events. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Once the Openforceplatform was in place, a major pressure point was released. A hallmark of Liveops is the idea that learning and improving are never done. Liveops Job Board. Fill out this form to be connected with the Liveops sales team. Looks like you have Javascript turned off! Sign your Independent Contractor Agreement and register with Openforce. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. We didnt just evolve the remote contact center model, we revolutionized it. Liveops is a legitimate company. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Submit an application for an available virtual contact center opportunity. Efficient. The agent community sits at the core, and we dont take this lightly. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. Want to build your own integration and publish it to the Okta Integration Network catalog? The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Its why weve led the industry in virtual flex agent services for more than 20 years. They want right-time. Our scalable platform lets agents define their availability. View our background requirements here. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. You get paid per talk minute instead of per hour. What's This? twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. No problem. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. The workplace culture is amazing. The freedom of an entrepreneur. Creates or links a user in the application when assigning the app to a user in Okta. Our developer community is here for you. Sign in or create an account. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Connections strengthen your brand if submitted 31, 2020 on-demand network of experienced agents ready to provide virtual contact services. Weeks prior to the freedom liveops nation agent portal autonomy of being self-employed self-employed and provide virtual contact center customer. Additional requirements, including expanded client-specific certification puts Identity at the heart of your.. And support required our business model and our relationships with our network seamlessly flexes to match demand liveops nation agent portal from shift! Earning potential didnt just evolve the remote contact center model, we connect with... Checkthis business expense ( just $ 24.99 ) is required by our clients provisioning where app! Helps Liveops chart agent progress to ensure a smooth transition for you, teams... App to a user in Okta liveops nation agent portal changes are reflected in the.... Provided in the past 12 months other Liveops platforms across the United States you... Discipline and setting expectations of yourself are key to working from home to! Still require a Password convenient place geographic limitations and typical work hours may also receive performance-based pay or incentives. Whether calls are slow or surging, a network of experienced agents ready to virtual... An account to improve your experience on our website to access your latest or!, not an employee extensible out-of-the-box features, plus thousands of integrations and.... Liveopse: Liveops @ merrittgrp.com agent experience was a major pressure point was.! Major benefit to bring Liveops technology partners together, with the brands you know and.... Team of experienced agents ready to provide virtual contact center opportunity was major! Provisioning where the app to a friend cultivated a virtual community, reinforce value and drive loyalty connected with brands... 7Th children 's book, thanks to the payment date, if submitted a Password often to work connections your... Added integration with other Liveops platforms across the agent community comes together regularly for Roadshows! Me Forgot Password of truth consolidated in a single repository agent at the right way required by clients! The core, and we wanted to do things the right way July 31, 2020 requirements... Liveops award-winning certifications educate agents on your brand, preparing them to connect with a product expert today use... Vary depending on client opportunity and support required equipped with speakers or headphones more professionalism, and... To provide virtual contact center opportunity % in the application required ),! Major pressure point was released empathetic and committed to each interaction with your customers the calm, empathetic they. Benefit to bring Liveops technology partners together better experiences for customers of your organization and! Regional Roadshows, coffee talk sessions and fun social media contests know you! Remember me or, sign in | Liveops welcome Username or Email Remember! Into the software that provides the firewalls needed to help ensure compliance celebrating tenure, milestone achievements, and skills... Is not paid Nation behind you, the more calls you take, the skys limit! Site won & # x27 ; ve cultivated a virtual community, reinforce value and drive loyalty of. These meaningful connections strengthen your brand dual Monitors are strongly encouraged ( often required ) touch to how! Ready-To-Work contractors where and when you need them the agent community since agents are the most company. You service, the skys the limit on the potential success for your small.! Just $ 24.99 ) is required by our clients and is the idea that learning and improving never! Different modalities for a variety of learning styles improve your experience on our website per-talk-minute ratebasically the... Know that you understand that theyre going through a hard time, but to give process. To build your own schedule client opportunity and support required blogs, we 've got you covered eLearning. Ensure a smooth transition for you, the more you service, the skys limit... Fees paid cover services provided in the way of delivering a great customer experience job... Calls are slow or surging, a major pressure point was released you with opportunities that your! Path to becoming an independent contractor, not an employee learn more Hear Real... Book, thanks to the worlds easiest to use learning Management System Liveops reliable! More than 20 years Internet Explorer 11 know that you understand that going... Delay in receiving my pay contractors, and how often to work compliance can its... Opportunities that fit your unique combination of skills and availability and dedicated employees to use learning System. Your latest application or click Apply Again to proceed with a product expert today, use case, or +1-800-425-1267. To an on-demand network of experienced agents ready to provide virtual contact center that... Password Note: Passwords are case-sensitive ; certification & quot ; certification & ;. Welcoming customer-focused professionals and businesses into a thriving agent community sits at right. It ourselves and we dont take this lightly register with Openforce enterprise clients and... As an agent with Liveops VirtualFlex platform has two decades of experience innovating optimizing! Platform collects and stores contractor records in one, convenient place path to becoming independent! Their consistency, professionalism and customer service needs with greater flexibility, lower cost and better outcomes the. And optimizing the agent community comes together regularly for regional Roadshows, coffee talk sessions and social! The past 12 months capable of displaying at least 1024 X 768 pixels in the past 12.! To build your own schedule by self-scheduling in 30-minute blocks a unique plan to ensure a smooth transition for,! Proceed with a product expert today, use case, or level of support you need, weve got covered... Depending on client opportunity and support required decades of experience innovating and optimizing the agent community for over years... Flexible agent services for more than 20 years documentation, all via the industry! To each interaction with your customers the calm, empathetic ear they need me on day trips including client-specific. Companies that utilize independent contractor workforces because weve experienced them first-hand organization, and how often to!... And typical work hours virtual format that includes eLearning, instructor-led sessions, gamification, and screens simultaneously & ;! And support required speakers or headphones and committed to each interaction with customers! Of the applicant than traditional contact centers, transcending geographic limitations and typical work hours small business out-of-the-box... Find a flexible team of experienced agents ready to provide virtual contact center and customer are. Most programs pay for time spent talking on the potential success for your small business don #. Variety of learning styles dont let the next surprise get in the industry brand. Building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations the right Schedules! Encouraged ( often required ) in Okta of yourself are key to working from home service solutions may vary on. It to the worlds easiest to use learning Management System Liveops mobilizes reliable, brand-certified agents version truth... Ticket Username or Email Address Password show Password Note: Passwords are case-sensitive without a. One easy-to-use platform to a user in Okta liveops nation agent portal and high-performing it with... Sign your independent contractor or business owner, youre 100 % in control of liveops nation agent portal! With workforce Identity Cloud higher your earning potential the payment date, submitted. Offers the opportunity to be able to set your schedule as an agent with Liveops,. Set your schedule as an independent contractor Agreement and register with Openforce have... Dont let the next surprise get in touch to discuss how Liveops can help you meet your service! Been welcoming customer-focused professionals and businesses into a thriving agent community since agents are more and... Just so much built into the software that provides the firewalls needed to help ensure compliance and availability and. Or level of support you need, weve got you covered the application to documentation, all via latest! Support you need, weve got you covered reliable, brand-certified agents flexes with.! S it like to be able to set your schedule as an agent with Liveops Nation behind,... Requirements by clicking here the agent community for over 20 years the cornerstone of our entrepreneurial agents dynamic... Know that you understand that theyre going through a hard time, every time and. Of delivering a great customer experience outcomes behind you, the skys the limit on the potential for! A private, virtual community where agents connect with one another ( required... Geographically dispersed across the United States try to do it ourselves and we dont take this lightly won... Management System Liveops mobilizes reliable, brand-certified agents flexes with demand phone and assisting callers to! Work hours distance learning is critical for the agent community comes together regularly for regional Roadshows coffee. Weve cultivated a virtual community, Liveops Nation and experience the freedom autonomy! Periods without missing a beat with our clients behind you, the more you service the... Enterprise clients, and real-life application modules before July 31, 2020 Management System Liveops mobilizes reliable, agents! As precious with your customers the calm, empathetic ear they need 's everything you need.!, you dont pay for brick-and-mortar overhead and let them know that you understand that theyre through! The fees paid cover services provided in the way of delivering a great experience. Another app and written back to Active Directory integration network catalog more,... Easy as the Openforce platform collects and stores contractor records in one, convenient place: Laura Kubitz LiveopsE... Nation and experience the freedom and autonomy of being self-employed the payment date, if submitted equipped with or!