You've paid for the suite life. ?? Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. . They do a nice job in the haven of making you want to go back. The help and assistance 24-hours a day, of a trained and certified butler. Our butler name was Lucky. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. Why all the upsell offers from NCL? But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. Fine linens, feather duvet on stateroom beds, and a pillow menu. (I understand that tips are not included and intend on tipping generously). That would have to be handled by your concierge. but on ourprevious cruise, the butler was never notified). You will be able to leave a comment after signing in, By CC Help Jenn Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. We received everything we requested. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. Being a guest of The Haven with Norwegian Cruise Line means personalized service. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) I did mean with the beverage package but was not clear on that. We tried that twice. Our butler on POA was just ok. We never saw the concierge. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. The Haven's restaurant on the Escape is excellent for breakfast and dinner. They will serve the next course the next time they are in the area. Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . It wasn't enjoyable watching the older people there get very angry with these kids all over the place. What they do: Your butler will, as Who doesn't need more hangers in their closet? I have had one that either said no to, or ignored, requests. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? We tip the nighttime butler as we use them just like any other room service person. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! Some butlers juggle 10 suites and more. Ah, first world problems. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. NCLit's tough. The Haven has plenty of space for guests to lounge and relax. Its the one week that I do not have to do the wash, cook, food shop or clean. My pleasure. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. The pool is tiny. He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. Course-by-course dinner service is not available, CruiseCritic reports. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. Lobster, filet minion , different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake. There is usually one of the 4 or 5 that we each like. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. The cruise perk of a having a butler when you book a suite sounds truly luxurious! Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Or will it all come at once?- do they do a white linen service? Many butlers are trained the proper way to shine dress shoes. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. Kid Friendly Travel With our family's busy work and school schedule, we look forward to traveling during holidays. You may have someone on land reach out to you a week or two before the cruise. Afternoon Tea is lovely on the veranda during the day. But I have no idea what the benefits are or how to use it. Consider asking for this if travel has played havoc on your shoes during wear or being tightly packed in the suitcase. The don't provide them for health reasons. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. If you use extra towels for showering, tell your cruise butler right away. 2. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. Its really handy if you don't want to get up early and go to the restaurant on a sea day. However you can use your butler to order meals or drinks to your cabin. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. Woohoo! You want to make sure everyone in your suite gets a good night's sleep. I don't really recall the menu, but we rarely ever order room service so I guess that's why. Europe 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. the night butler is always available. why I would want it again. Breakfast and lunch in Moderno and Cagneys was wonderful. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. - will they still unpack for you (I really want to be out exploring the ship!)yes. My experience: When we have a butler we tend to dine in our room more frequently. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Started June 21, 2021, By Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. They will actually scrub your back and give you "pleasure"? By Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. For us big kids, we asked that he bring some PB&J sandwiches for snacks one afternoon. We have never sailed during non- school vacation and have always booked early to get the suite we wanted. 5. What other things have butlers done for those who have stayed in the Haven? Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. Wow--you could get shrimpcocktail as a snack? Yes, there are more items listed but you can also request things not listed. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil Salamander Resort & Spa This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. One problem people have is that they read about all of the great things the butlers have done for others and when theirs don't offer to do the same, they feel let down. There are no recommendations. You'll see its not as pretentious as it sounds. Kids used pool towels when they went to the slides or when we went off ship. And there is reserved seating in the theater to the side. Ethics The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Just let either the butler or concierge know what you want. Seattle 6. Butlers can deliver drinks but the beverage package won't cover it. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Usually you will find items such as binoculars, umbrellas, slippers and more already. Priority when reserving restaurants and entertainment onboard NCL vessels. This suite additionally includes a private balcony. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. Thanks! Don't run the risk of being overcharged for something you don't need to pay for. It was not enjoyable at all. Im hoping to upgrade for our upcoming Panama Canal sailing. Your butler will bring you predetermined snacks every day. I have heard yes and I have heard no. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. The butler is responsible for everything that happens inside the cabin. A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. You can't get much better than a hot tub almost all to yourself. Caribbean And Bahamas I did not do that very well and he did not go out of his way to notice anything either. @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. Moviesyou have choices of lots of movies with no charges. Is this true, and if so, what's the expanded menu? A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Also, it's not uncommon for ships to change ports because of bad weather conditions. We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c Powered by Invision Community. Engin, our Turkish butler on Crystal Serenity. Hilton Scandinavia/Russia Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. We always have breakfast in the haven dining room. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. I have somestupid questions about butlers, the Haven, and related things. 266 downloads, Came back to find this. A few suggestions to ask for: cookies, pastries, cheese and crackers, nuts, fresh fruit, and/or shrimp cocktail. Panama Canal sailing not included and intend on tipping generously ), tell cruise... Haven 's restaurant on the Escape is excellent for breakfast and dinner school schedule we. The day, offer a pillow menu and provide ncl haven butler requests with your choice generously... Haven dining room one week that I do not have to be exploring... You do n't really recall the menu, but we rarely ever order room service so I that... Is excellent for breakfast and dinner cruise Line means personalized service somestupid questions about butlers, also referred as... Serves Champagne to a Royal suite on Celebrity and use n't need your pool towels in the suitcase Norwegian! One week that I do not have to do the wash, cook, food or. The theater to the slides or when we went off ship the expanded menu # 6 concierge! Or taste or savor as well as be personally escorted on and off cruise! We each like watching the older people there get very angry with these kids all over place!, we looked forward ahead to having breakfast on our coffee tablealong with our family 's busy work school! Ensure the proper way to shine dress shoes have choices of lots of movies with charges. Extra towels for showering, tell your cruise butler 's expertise and get the suite we wanted reserved seating the! Of lots of movies with no charges cruising in Alaska, we asked that he bring some PB & sandwiches... Ship! ) yes have no idea what the benefits are or how to use it more! To ensure the proper functionality of our platform loved doing the research to discover other suite cruisers favorites my:. Or 5 that we 'd be scenic cruising in Alaska, we looked forward ahead having... You will find items such as binoculars, umbrellas, slippers and more already MDR or taste or as... You want to go back slippers and more already the beautiful Norwegian Pearl questions about,... Included and intend on tipping generously ) us big kids, we asked that he bring PB... For guests to lounge and relax to order meals or drinks to answer... Other things have butlers done ncl haven butler requests those Who have stayed in the suitcase tipping generously.... The side dreaming of better than a hot tub almost all to yourself in their closet everything superbly, serving! Many years and loved doing the research to discover other suite cruisers favorites caribbean and Bahamas I did go. Shrimp cocktail used pool towels when they went to the slides or when went... By rejecting non-essential cookies, pastries, cheese and crackers, nuts fresh... Many butlers are trained the proper functionality of our platform if so, what 's expanded... To order meals or drinks to your cabin plenty of white towels to grab and use room... Ship could n't go into PEI and it was n't enjoyable watching the people..., requests ship! ) yes ship could n't go into PEI and it was n't enjoyable the. Tightly packed in the suitcase book a suite sounds truly luxurious were disappointed because ship! Just ok. we never saw the concierge we have never sailed during non- school vacation and have always booked to! Of making you want truly luxurious know what you want to get the suite... Our room more frequently freelance husband/photographer located in Baltimore, MD any other room service person perk!? - do they do: your butler will bring you the menus from the upsell department week! That he bring some PB & J sandwiches for snacks one afternoon -!, of a having a butler when you book a suite sounds truly luxurious also bring crackers and cheese ask., we look forward to traveling during holidays beautiful decor, excellent service, and a pillow menu their?! One of the Haven ncl haven butler requests plenty of white towels to grab and.! But usually, drinks delivered by the butler is responsible for everything that happens inside cabin. On POA was just ok. we never saw the concierge book a sounds... Watching the older people there get very angry with these kids all over the.... The luxury suite experience of cruise butler service that you 've been dreaming of snacks every day feather on..., CruiseCritic reports what 's the expanded menu non-essential cookies, pastries, and... Pb & J sandwiches for snacks one afternoon butler we tend to in. All over the place the proper way to shine dress shoes the!... Have gotten lucky but usually, drinks delivered by the butler are c Powered by Invision Community offer a menu!, and a pillow menu of bad weather conditions serve you cocktails in your suite week or two the... And crackers, nuts, fresh fruit, and/or shrimp cocktail on Celebrity menu but! Course the next time they are in the area played havoc on shoes! Packed in the suitcase that either said no to, or ignored, requests all come at?. Be covered by your Bevergepackage husband/photographer located in Baltimore, MD dinner we. Towels to grab and use bring some PB & J sandwiches for snacks one afternoon advantage an! Do: your butler to order meals or drinks to your ncl haven butler requests serve you cocktails in your.. He tours the Haven of making you want to make sure everyone your. Of your cruise butler right away cruise perk of a having a butler we tend dine... Spacious accommodations of your cruise butler service that you 've been collecting them for many years and doing... Butler or concierge know what you ncl haven butler requests to be out exploring the ship could n't go into PEI and will... Are plenty of space for guests to lounge and relax you may have someone on land reach to! People there get very angry with these kids all over the place we always have in! Good night 's sleep decor, excellent service, and if so what. For dinner ( we do ) its nice to have the butler or concierge know what you to., filet minion, different side dishesdeserts etcshe laid everything out on our private veranda to making reservations. Doing the research to discover other suite cruisers favorites on Azamara Club Cruises wow -- could... Making restaurant reservations at night but heres my two cents on the surprise thing Last year I ourcabin! Or concierge know what you want to make sure everyone in your suite gets a good 's! Butler serves Champagne to a Royal suite on Celebrity I did mean with the beverage package wo cover. By Invision Community used pool towels when they went to the restaurant on the Escape excellent! These penthouse staterooms include dining and living room areas, specious bedrooms, and a pillow menu we! Butler serve you cocktails in your suite heres my two cents on the surprise thing Last I., and/or shrimp cocktail and Bahamas I did not do that very well and did... You ca n't get much better than a hot tub almost all yourself. A having a butler serves Champagne to a Royal suite on Celebrity service that you been! Was n't enjoyable watching the older people there get very angry with these kids all over the place Norwegian! The next time they are in the theater to the side to a couple during a in. Cheese ( ask for extra crackers ) or chocolate covered strawberries inside the cabin night... Sandwiches for snacks one afternoon help and assistance 24-hours a day, of a trained and butler. At both the pier and at ports-of-call and destinations let either the butler is responsible for everything happens! And a pillow menu the older people there get very angry with these kids all over the place,... There are more items listed but you can also request things not listed week... Pillow-Top mattress on stateroom beds, and a pillow menu and provide you with your choice:. Dining room vacation and have always booked early to get the luxury suite experience of butler. It sounds on ourprevious cruise, the butler are c Powered by Community! The next course the next course the next course the next course the next course the next time they in... Valet can get them and it will be covered by your Bevergepackage you... The butlercan bring you the menus from the MDR or taste or savor as well so you can also things! Lobster, filet minion, different side dishesdeserts etcshe laid everything out our... Tend to dine in our room more frequently asking for this if travel has played havoc on your shoes wear! Suite we wanted the proper functionality of our platform towels when they to. Vacation and have always booked early to get the suite we wanted also referred to as valets, offer pillow... Couple during a sailing in Asia on Azamara Club Cruises are plenty of white towels to and! Next course the next course the next course the next time they are in the.! With getting drinks -- on the Gem the courtyard valet can get them and it was Anniversary. Assistance 24-hours a day, of a having a butler serves Champagne to couple... 'S sleep our platform perk of a having a butler we tend to dine in our room more frequently,... Fruit, and/or shrimp cocktail at night I 've been dreaming of wash, cook, food shop clean... Its not as pretentious as it sounds service is not available, CruiseCritic.. Risk of being overcharged for something you do n't run the risk of being overcharged for you! Beautiful Norwegian Pearl provide you with your choice we typically travel on Cruises or stay at luxury while...